Peek Pools & Spas

1.00 | 1 Verified Rating
(615) 866-8800
2526 Duplex Road
Spring Hill, TN, 37174

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Peek Pools & Spas

Ratings & Reviews

1
out of 5.0
Quality
1
Value
1
Flexibility
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Responsiveness
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Service
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1 Review for Peek Pools & Spas
Andrew M. 10/19/2020
 
Quality
Responsiveness
Value
Service
Flexibility
Total Bad Experience

Peek Pools over promise and under deliver. Over a month late and still no lights in the pool and no heater installed.
They missed over 2 weeks of good weather because they had other pools to take care of. Excuses abound with this company.
Peek Pools sold us a black pool. The day before installation we were told that the pool would not be available for 4 to 6 months. (the hole was already dug)
Peek Pools had a variety of colors when we first purchased a pool, but when we were told to choose another color we were given 2 colors only.
There is no accountability with Peek Pools. They make a sale and get a large down payment with several payments to follow. There is nothing you can do about their performance. Peek Pools has their customers where they make you feel just lucky to get a pool.
I made the final installment today. We kept our side of the contract. I paid for Sundeck that has not been started. I paid for Lights that have not been installed. I paid for a heater that has not been installed.
Today I am having to move gravel that Peek Pools put down in the wrong spot so I can have sod installed tomorrow. Peek Pools knows that they put the gravel down incorrectly, but does not want to move it. If I do not move it I will have to pay the sodding company $450 tomorrow morning to do so.
If I would have known what kind of business Peek Pools ran I would have never used them to put in a pool.
Bad experience.