MüvzU LLC (“MüvzU”, “Us” or “We”) respects the privacy of the visitors to the Müvzu.com (desktop and mobile) sites, the MüvzU core application, and the MüvzU mobile applications, as well as other affiliated sites and mobile applications linking to this Privacy Policy (collectively, the “Site”). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of Personal Information, Automatically Gathered Information and Anonymous Information (each defined below) you submit to us or which we gather when you visit our Site. By accepting our Terms of Use Agreement, or by registering for a User Account on the Site you accept the terms of this Privacy Policy. This Privacy Policy applies to all users of the Site, including Vendor Members, Homeowner Members, and Unregistered Member Visitors (“Users”).
1. CONSENT
By using the Site, you agree to the terms of this Privacy Policy, and you expressly consent to the processing of your Personal Information according to this Privacy Policy by us or by third parties with whom we have a relationship. Your Personal Information may be processed by MüvzU in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country. In addition, in the event you contact MüvzU via telephone, you understand, acknowledge and agree that such phone conversations may be recorded.
2. NOTIFICATION OF CHANGES
We may update this Privacy Policy from time to time as our Services and Site change and expand. If we make material changes to this Privacy Policy, we may email announcements, introduce pop-up notifications, or otherwise notify you through other means. Unless otherwise provided, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Policy become effective, your continued use of the Site after such time will signify your acceptance of the new terms.
3. INFORMATION WE GATHER
Registration and Account Information
If you register with the Site, we may collect and store Personal Information that specifically identifies you or the account you set up with MüvzU (your “Account”), including, for Vendor Users, business name, address, phone number, e-mail address, and for Homeowner Members your first name, last name, and e-mail address. If you add Personal Information of others, co-owner or business partner, to the Site in your profile or otherwise, you are representing that you are authorized to provide us with such information and that we may treat it in accordance with this Privacy Policy. We may, in the future, include other optional requests for information from you to help us tailor the Site for you and deliver personalized information to you. We may supplement Personal Information you provide us with additional information purchased from third parties for marketing purposes.
User ID and Password
Use of portions of the Site requires you to establish a User ID and password. You agree that you will be responsible for maintaining your password as confidential and for any activity that occurs on your Account as a result of you sharing your password with another or failing to protect it. MüvzU is not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
User-Submitted Information
MüvzU reserves the right to retain any and all information submitted by Users through use of the Site, including but not limited to reviews, public profile information, information submitted to surveys (created by us or any other third party), and personal messages sent through the Site. We may supplement Personal Information you provide us with additional information purchased from third parties for marketing purposes.
Automatically Gathered Information
MüvzU automatically collects information including but not limited to, browser type, browser software version, browser characteristics, IP address, location information, type of computer or mobile device, mobile carrier, unique device identifier, requesting and referring URLs and other information that may personally identify you (“Automatically Gathered Information”). We reserve the right to collect and manage this information at our discretion. We may use cookies, web beacons, and other tracking technologies (“Tracking Technologies”) to conduct research and analytics, to maintain records of Users' activities on our Site, to manage use of our Site and Site services (including third party services), to deliver advertisements to you or otherwise customize and improve your user experience, and as deemed necessary for additional Site management purposes. Additionally, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms of Use, Privacy Policy, or to protect our service, Site, customers, vendors, or others. We may combine your Automatically Gathered Information with your Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
Site Activity
We may collect and store information about your use of the Site, such as the terms that you search for, the pages or screens that you view, and the activities that you conduct on or using the Site, including which vendors you review, list as favorites or booked or call or contact using the Site and how you conduct those activities (collectively, “Site Activity”). Site Activity may include actions that we are able to collect or infer using Automatically Gathered Information.
4. HOW WE USE AND DISCLOSE INFORMATION
Site Transactions and Administration
We may use your information (including Personal Information and Automatically Gathered Information) for our own internal purposes, including but not limited to contacting you via email or telephone to inform you about updates to our Services. We also reserve the right to disclose your information as described in the paragraphs below.
Opt-in, Contact Me, or Offer Requests or Consents
When you opt-in or otherwise express your preference to receive special offers, solicitations or other communications from Vendor Members or advertisers, information, including Personal Information, that you provide to us at that time or that you provided to us earlier may be stored by us and transmitted to these Vendor Members or advertisers in order to facilitate their communication with you. If you consent to giving your information to a third party this overrides any privacy settings in effect with respect to such information and the third party's use of the information is subject to the third party's privacy policy and MüvzU has no responsibility for the third party’s use of that information.
The MüvzU Reviews System
The MüvzU review and rating system represents a central repository for ratings and reviews of registered and unregistered Vendor Members. When you submit a review or a counter-review on the MüvzU Site, we may make your review public on the Site or on other MüvzU properties or through our partners and affiliates. If you provide a review for a business that is not yet part of our catalog we will use the information that you provide to notify the business that a review has been completed and that we are adding that business to our catalog as an unregistered Vendor Member. We will also seek that vendor's greater involvement with our Site. Your MüvzU Profile information will be made available as part of the review posting.
Publicly Disclosed Information
MüvzU does not have any obligation of privacy with regard to information that a User discloses publicly on the Site, including, without limitation, publicly posted profile information, reviews, or pictures. The terms of use of the individual Site specify the licensing and ownership of such publicly posted content.
MüvzU Vendor Catalog
The MüvzU Catalog provides a listing by sortable professional service areas of participating MüvzU Vendor Members as well as a listing of local businesses. If a MüvzU Vendor Member is registered, the their website will be made available on the Site unless the vendor chooses to opt out from this feature. As specified in our Terms of Use, after MüvzU and the Vendor Member have terminated their relationship, MüvzU shall be entitled to retain all reviews associated with a Vendor User on the Site as well as basic directory information, including, without limitation, business name, address and telephone number.
Advertising
We may send you email communications including information that we think may be of interest to you. You may opt out of receiving these email communications either when you register to become a Member or via the Preferences section of your Account settings. We may use third-party advertising companies to serve ads when you visit the site. These companies may use information about your visits to this and other websites including Automatically Gathered Information in order to provide advertisements about services that may be of interest to you (“Online Behavioral Advertising”). These companies may use cookies or other Tracking Technologies to conduct the Online Behavioral Advertising and their use of your information or information about you is subject to their privacy policies, as applicable. You may be able to opt out of some of these practices by visiting sites such as Digital Advertising Alliance and Network Advertising Initiative and expressing a preference to opt out. Please note that the choices you make are specific to the browser on a particular device and that if you use a different browser, you will need to opt-out again. MüvzU does not respond to browser-based Do Not Track signals. We use Google Analytics, which uses cookies and other, similar technologies to collect information about use of the Site anonymously and report trends, without identifying individual users. To opt out of the use of Google Analytics, visit https://tools.google.com/dlpage/gaoptout .
Co-Branded or Partnered Services
MüvzU may enter into co-branding or partnering relationships with third-party Web sites and companies to provide products and Services to our Users or to such third parties' users. MüvzU may share your Personal Information, including User ID and password, with certain third-party service or product providers as required to provide a specific product or service that you request from a co-branded page or co-branded site. Subject to any terms of the co-branded or partner offering, Personal Information you provide on the co-branded Site may also be stored and used by the co-brand partner according to its privacy policy. Please take the time to review these third-party privacy policies. MüvzU is not liable for any use of your Personal Information by a co-brand partner.
MüvzU Contractors
To the extent necessary to provide you with the Premium Services on the Site, we may provide your Personal Information to third party contractors who work on behalf of or with MüvzU to provide you with such Services, to help us communicate with you or to maintain the Site. However, except for any consent that you may have given and as otherwise permitted in this Privacy policy, these contractors do not have any independent right to share your Personal Information.
Legal Requests
MüvzU may disclose information about you if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or legitimate legal process or law enforcement instructions, investigations and orders, including subpoenas or warrants served on us; or (b) protect or defend the rights, property, privacy or safety of MüvzU, our affiliates, you or others.
Affiliates
MüvzU has or may have subsidiaries, joint ventures or other companies under a common control (collectively, “Affiliates”). We may share some or all of your Personal Information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy.
Acquisition
If our company or all or any portion of our assets related to the Site are acquired by another company (including in any bankruptcy or similar proceedings), that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. This Privacy Policy inures to the benefit of successors and assigns of MüvzU.
Anonymous Information
We may create Anonymous Information records from Personal Information by excluding information (such as names) that makes the information personally identifiable to you. We may use this Anonymous Information for any purpose including to analyze inquiry, request and usage patterns so that we may enhance Services and the Site. We reserve the right to use and disclose Anonymous Information to third parties in our discretion. “Anonymous Information” means information that is not associated with or linked to your Personal Information.
Comments Submitted by Users
MüvzU constantly seeks to improve the quality of the services we provide and the User experience on the Site. We value your input and encourage you to help us expand and make improvements to the Site by providing us with any thoughts or comments you might have regarding our services or the operation of the Site (“Suggestions”). All ideas, suggestions comments and proposals you send to MüvzU (collectively, “Submissions”) are non-confidential and shall become the sole property of MüvzU. MüvzU shall own all rights therein, including all intellectual property rights. MüvzU shall be entitled to use and disseminate the Submissions in any manner and for any purpose whatsoever, commercial or otherwise, without compensation or credit to you.
5. SECURITY
We use various safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. THIS SITE CONTAINS LINKS TO OTHER SITES
MüvzU is not responsible for the privacy practices or the content of any other Web sites to which the Site links or which link to the Site. When you click on a link you may be taken to a location on the Internet that is not part of the MüvzU Site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statement of that Web site whenever interacting with any Web Site.
7. REGARDING CHILDREN
The Service is intended for general audiences and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us here. If we become aware that a child under 18 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child's account.
8. TERMINATING YOUR MEMBERSHIP/ACCOUNT
We save your Personal Information until your membership with us is terminated and you unsubscribe to email notifications. To terminate your membership, contact Customer Service at support@MüvzU.com. If you terminate your membership, your Personal/Profile Information cannot be recovered. You may continue to receive email communications for a short period of time until we have updated all of our databases. After termination of your membership, your Personal Information may remain on our archived database and records. Notwithstanding the above, we will maintain information on Users who have been removed for violating our Terms of Use, and we will maintain email addresses in our unsubscribe lists. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations. Please note that businesses cannot remove their business listings, ratings, or reviews by closing their accounts.
9. CONTACTING US.
If you have any questions about this Privacy Policy or the practices of this Site, you may contact Customer Service at support@MuvzU.com